Over the last two years, Kraft Foods has significantly improved its strategies for retail servicing. The global food company uses its retail servicing team as a key ingredient in enhancing customer satisfaction and productivity. Autumn McDonald, Director of Kraft’s Consumer Insight & Strategy group, will outline those strategies a webinar titled “Strategies for Better Retail Servicing: Using Test & LearnTM to Enhance Performance” on Wednesday, April 21 at 2:00 pm. Joining McDonald will be Eric Schimmel, a Vice President with Applied Predictive Technologies. The webinar will be moderated by John Karolefski, editor-in-chief of CPG Matters. Click here to read more.