Solutions by Industry

Labor and Store Operations

Executives can use an array of levers to improve store operations, increase efficiencies, and reduce costs. However, the impact of operational changes can be difficult to isolate. Operational changes often overlap with each other and are coupled with product and merchandising initiatives. Understanding the impact of operational changes on sales, margin, and customer and employee satisfaction is critical to effectively managing large store networks. Executives face many operational questions, such as:

  • How can we make targeted cost reductions?

  • What are the right staffing levels by store and by function?

  • How can costs be reduced without damaging customer satisfaction or hurting sales?

  • Which managers are most effective in increasing revenue?

  • What are the optimal operating hours by-store or by-market?

  • What are the most effective ways to reduce shrink? How can we tailor these by store?

Click here to read about how clients use APT's Test & Learn™ solutions to improve store operations in the District Manager Selection Case Study,  Optimizing Labor Hours Case Study, and Shrink Control Case Study.